Legal
Terms of Service
Last updated: May 28, 2024
1. Acceptance of Terms
By accessing or using Robynn AI ("Service", "Platform", "we", "us", or "our"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use our Service. We reserve the right to update these Terms at any time, and your continued use of the Service constitutes acceptance of any changes.
2. Description of Service
Robynn AI is an AI-powered marketing platform that provides marketing specialists, content creation, research, and automation tools to help businesses grow. Our Service leverages artificial intelligence and machine learning technologies to deliver personalized marketing solutions.
3. Account Registration and Security
3.1 Account Creation
To use our Service, you must create an account. You agree to:
- Provide accurate, current, and complete information
- Maintain and update your information to keep it accurate and current
- Maintain the security of your password and account
- Notify us immediately of any unauthorized use of your account or security breach
- Be at least 18 years old or the age of majority in your jurisdiction
3.2 Account Responsibility
You are responsible for all activities that occur under your account. You may not share your account credentials or allow others to access your account.
4. Usage Rights
4.1 License Grant
Subject to your compliance with these Terms and payment of applicable fees, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Service for your internal business purposes.
4.2 Restrictions
You agree not to:
- Modify, copy, or create derivative works of the Service
- Reverse engineer, decompile, or disassemble the Service
- Remove, alter, or obscure any proprietary notices
- Use the Service for any illegal or unauthorized purpose
- Interfere with or disrupt the Service or servers connected to the Service
- Attempt to gain unauthorized access to any part of the Service
- Use the Service to transmit malware, spam, or harmful content
- Scrape, crawl, or use automated means to access the Service without permission
- Resell or redistribute the Service without our written consent
- Use the Service to compete with us or develop competing products
5. Content and Intellectual Property
5.1 Your Content
You retain ownership of all content you upload, create, or provide to the Service ("Your Content"). By using the Service, you grant us a worldwide, non-exclusive, royalty-free license to use, process, store, and display Your Content solely to provide and improve the Service.
5.2 Our Content
The Service and its content (excluding Your Content), including all software, text, graphics, logos, and trademarks, are owned by Robynn AI or our licensors and are protected by intellectual property laws. You may not use our trademarks or branding without our prior written consent.
5.3 AI-Generated Content
Content generated by our AI models based on Your Content and instructions is provided to you for your use. You are responsible for reviewing and ensuring the accuracy, appropriateness, and compliance of all AI-generated content before using it.
5.4 Feedback
Any feedback, suggestions, or ideas you provide to us become our property, and we may use them without obligation or compensation to you.
6. Fees and Payment
6.1 Pricing
Our pricing is available on our website. We reserve the right to change our fees at any time with reasonable notice. Changes will not affect your current billing period.
6.2 Payment Terms
- All fees are exclusive of taxes unless otherwise stated
- Payment is due according to your selected billing cycle
- We use third-party payment processors (e.g., Stripe)
- Failed payments may result in service suspension or termination
- You are responsible for all charges incurred under your account
6.3 Refund Policy
Refunds are handled on a case-by-case basis. Please contact our support team if you have concerns about billing or charges.
7. Termination
7.1 Termination by You
You may terminate your account at any time through your account settings or by contacting us. Termination will be effective at the end of your current billing period.
7.2 Termination by Us
We may suspend or terminate your account immediately if you violate these Terms, fail to pay fees, or engage in fraudulent or illegal activities. We may also terminate the Service or your account for any reason with reasonable notice.
7.3 Effect of Termination
Upon termination, your right to use the Service will immediately cease. We may delete Your Content after a reasonable period. Provisions that should survive termination (including liability limitations and dispute resolution) will continue to apply.
8. Disclaimers and Limitations of Liability
8.1 Service "As Is"
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE.
8.2 AI Limitations
AI-generated content may contain errors, inaccuracies, or inappropriate material. You are solely responsible for reviewing and verifying all content before use. We do not guarantee the accuracy, completeness, or reliability of AI-generated content.
8.3 Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, ROBYNN AI AND ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, DATA, OR GOODWILL. OUR TOTAL LIABILITY SHALL NOT EXCEED THE AMOUNT YOU PAID US IN THE 12 MONTHS PRECEDING THE CLAIM.
9. Indemnification
You agree to indemnify, defend, and hold harmless Robynn AI and its affiliates from any claims, damages, losses, liabilities, and expenses (including attorneys' fees) arising from your use of the Service, violation of these Terms, or infringement of any third-party rights.
10. Dispute Resolution
10.1 Informal Resolution
Before filing a claim, you agree to contact us and attempt to resolve the dispute informally for at least 30 days.
10.2 Governing Law
These Terms are governed by the laws of the jurisdiction where Robynn AI is incorporated, without regard to conflict of law provisions.
10.3 Arbitration
Any disputes not resolved informally shall be resolved through binding arbitration, except where prohibited by law. You waive your right to participate in class actions or class arbitrations.
11. General Provisions
- Entire Agreement: These Terms constitute the entire agreement between you and Robynn AI
- Severability: If any provision is found unenforceable, the remaining provisions will remain in effect
- Waiver: Our failure to enforce any right or provision does not constitute a waiver
- Assignment: You may not assign these Terms without our consent; we may assign them without restriction
- Force Majeure: We are not liable for delays or failures due to circumstances beyond our reasonable control
- Export Compliance: You agree to comply with all applicable export and import laws
12. Changes to Terms
We may modify these Terms at any time by posting the updated Terms on this page and updating the "Last updated" date. Material changes will be communicated through the Service or via email. Your continued use of the Service after changes become effective constitutes acceptance of the new Terms.
13. Contact Us
If you have questions about these Terms of Service, please contact us:
Robynn AI
Email: Contact Form
Acknowledgment and Acceptance
BY CLICKING "I ACCEPT" OR BY ACCESSING OR USING THE SERVICE, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO BE BOUND BY THESE TERMS OF SERVICE.